Froogle - Google Product Search, which launched as Froogle many years ago as a price comparison shopping engine later changed it’s format to a simple product search engine that would display the stores that sell a product you are searching for, without grouping the stores that sell the searched product according to prices, but simply [...]
The Get Elastic blog posts about a study that was done on 300 major e-retailers on the basis various usability and customer support related factors. The results make you wonder that e-commerce could really have been much larger/more trusted/liked than it is already only if e-retailers would pay more attention to giving customers a 'better than simply "good"' shopping experience.
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